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Service & Maintenance

Laser machine servicing from UK Laser Group: a full annual safety inspection check with an optional PAT test, completed by our service engineer. Keeping your machine serviced supports your warranty and may be required by your insurer. Message us to book your service.

Service & Maintenance

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Laser machine servicing is more than a repair. We provide a full annual safety inspection check, which may also be required for legal purposes such as insurance, and we advise annual checks in accordance with UK work acts. Our service engineer, Richard Smith, arranges and completes the servicing and an additional PAT test where it is required.

Servicing has to be pre-booked, and full payment is required to secure the booking. The service does not include new equipment such as handpiece parts. Machines under warranty are covered by our minimum 12 month warranty on parts and labour, and our terms say a machine that is improperly maintained, including not serviced, can void it. To book, message us on WhatsApp 07379 621 635, phone 01827 951 051 or email info@uklasergroup.com and our team will confirm a date.

Laser machine servicing questions

Our laser machine service provides a full annual safety inspection check, with an additional PAT test if required. The service does not include new equipment such as handpiece parts. It is separate from warranty work, which we have previously provided as servicing and maintenance under warranty.

Annual checks are advised in accordance with UK work acts, and they may also be required for legal purposes such as insurance. Our warranty terms also say the warranty can be void if a machine is improperly maintained, including not servicing it, so keeping your service up to date protects your cover.

PAT stands for portable appliance testing, an electrical safety check. Our Laser Machine Service plus PAT Test add on offers it alongside the safety inspection, and our service engineer completes the PAT test where it is required. Ask us if you are unsure whether your machine needs it.

Our service engineer, Richard Smith, arranges and completes the required servicing. We also run a maintenance and service scheme with a fully trained machine specialist who can fix and maintain machines from our Northwest and Midlands clinics in the UK, which avoids complicated international returns.

Servicing has to be pre-booked. Message us on WhatsApp 07379 621 635, phone 01827 951 051 or email info@uklasergroup.com, and our team will confirm a date with you. Full payment is required to secure your booking, and the service does not include new equipment such as handpiece parts.

No. The service does not include new equipment such as handpiece parts. Our terms also say that spares and repairs are chargeable where a fault is not due to a manufacturing error. Ask us for advice on the parts your machine may need.

Contact us straight away. For a repair under the 12 month warranty on parts and labour, we ask that you arrange a remote maintenance check first, via Zoom or Facebook, so we can carry out visual diagnostic checks. Many issues, such as water fills, can be resolved immediately.

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